Course 1: Fundamentals of Managing Personnel
Introduction
Welcome! Tansi!
Welcome to the Fundamental of Managing Personnel. You are taking an important step towards becoming a more effective public works and housing manager.
What is this course all about?
The “Fundamentals of Managing Personnel” course is a comprehensive course designed to enhance students’ skills in professional engagement, specifically within the context of First Nation public works and housing management. The course focuses on essential managerial skills, including supervision, hiring, training, and evaluation of employees.
It’s divided into two main chapters: “Introduction to Supervision and Management Duties,” and “Community/Customer Service.” These sections detail professional conduct, the unique roles within community and council meetings, and the importance of addressing community needs with respect and professionalism.
Additionally, the course emphasizes the significance of efficient planning and scheduling of appointments and meetings. By posing essential questions, it encourages critical thinking about key elements of supervision and customer service in public works and housing management occupations. By the end of this course, students are expected to have developed a holistic understanding of managing personnel effectively within First Nation public works and housing management.
Course Objectives
- Be able to address clients professionally and understand their unique needs.
- Be able to hire, supervise, train and evaluate employees.
- Be able to address unique First Nation public works and housing management duties in a professional manor.
- Be able to conduct meetings, and understand the roles that community members, board members, chief and council hold.
- Be able to respond to needs from the community respectfully and professionally.
- Be able to plan and schedule appointments and meetings.
What do I need for this course?
All the resources required will be found right in the course!
What is the capstone?
The capstone is the final project in this course that promotes the compilation and integration of learning as you navigate this course and provides opportunity for you, the learner, to apply what you have learned in your own educational contexts.
At the end of the course, you will submit a capstone portfolio which compiles all the different learning experiences throughout each lesson.
The course will be conducted remotely and will include one meeting with the instructor at the end of the course. Your capstone portfolio will be submitted at the end of the course to your instructor through the portfolio feature within Brightspace. Look for the course you are currently taking and upload all the assignments completed throughout the course. Be sure to follow the rubric below.
Rubric for Capstone
| Criterion | A-level qualities (90-100) |
B-level qualities (80-89) |
C-level qualities (70-79) |
D-level qualities (Below 70) |
| Purpose | Introduces and presents three items effectively and clearly; information learned is readily apparent to the reader. | Introduces and presents fewer than three items effectively and clearly and/or information learned is readily apparent to the reader. | Introduces and presents items learned somewhat effectively; presentation has a clear purpose but may sometimes digress from it. | Introduces and presents information poorly; purpose is generally unclear. |
| Development and Content | Develops presentation with exceptional care, including all three topics; provides a balanced presentation of information that is easy to process. | Develops presentation with exceptional care, but included fewer than three topics and/or information displays a clear analysis of the significant topics; reader gains some insights. | Does not fully develop presentation as assigned; analysis is basic or general; reader gains few insights. | Presentation is undeveloped and/or does not relate to the assignment and includes very little discussion of the issues discussed in the course; analysis is vague or not evident; reader is confused or may be misinformed. |
| Cohesion and Insight | Ideas are supported effectively; student shows clear evidence of having understood and synthesized three course concepts; the demonstration of knowledge is exceptional. | Ideas are generally supported; student shows evidence of having read, understood, and correctly applied the course concepts; demonstration of knowledge is clear. | Many ideas are unsupported and it may not be clear whether the student has understood or synthesized the concepts; demonstration of knowledge is incomplete. | Presentation is incoherent and shows little or no insight; there is no evidence that the student has understood course concepts. |
Now, what?
Let’s get learning.